Knowledgebase: EC Online
EC Enterprise: Can't connect to EnergyCAP using an internet connection
Posted by Joel Brickell, Last modified by Joel Brickell on 15 July 2015 02:25 PM

ISSUE: I can't connect to an EnergyCAP database using the Internet (not LAN) connection option with EnergyCAP 6.0, 5.0, or 5.1.

SOLUTION: 

  1. Make sure you have downloaded the latest version of the sqlxml_provider.dll from the following location: www.energycap.com/showdownloads.asp. This file will be located in the Program Setups > Enterprise 6.0 folder

  2. After the file has been downloaded, install the file in your IIS server where the EnergyCAP files are located, REPLACING the existing sqlxml_provider.dll.

  3. Please make sure that your IIS server is using AP.Net version 2 and NOT version 1.

  4. Verify that your Catalog Server connection string is in the proper ADO format as referenced in the EnergyCAP 6.0 Installation instructions, also available from www.energycap.com/showdownloads.asp in the Program Setups > Enterprise 6.0 folder.

 

Created by Joel Brickell Last edited 5/26/2009 EnergyCAP 6.0, 5.0, or 5.1.

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