Knowledgebase: EC Online
EC Online: Unable to add/remove audits to the audit groups using EnergyCAP Online
Posted by Matthew Heinz, Last modified by Joel Brickell on 15 July 2015 02:26 PM

Problem: When using EnergyCAP Online to add or edit audits, there are no audits. If Audits are installed via EnergyCAP Enterprise and the option “Discard orphans” is picked, then the EnergyCAP Online audits will get uninstalled from the DB.

Audits added via EnergyCAP Enterprise:

 

But are deleted from the database in EnergyCAP Online:

 

Solution: Please contact EnergyCAP Support.  This is a known bug and a solution for this error will be rolled out in a future version of EnergyCAP Online.

Created 4/26/2013

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