Knowledgebase: EC Enterprise
EC Enterprise: Tree View Pane/Folders Disappeared
Posted by Barry Kroeker, Last modified by Joel Brickell on 10 July 2015 12:51 PM

Problem: I dragged the vertical bar over to the left in order to make the right pane wider (the report view pane or the bill list pane) and now I can't grab it to move it back to the right. That means that the center panel is no longer visible (the reports menu, the tree view or the work flow folders).

Solution: Versions of EnergyCAP prior to 4.2.0.85 allow this to happen. Beginning with 4.2.0.85, the panel width is protected from being set to zero.

If this condition occurred, you can correct it one of two ways:

1. The zero-width value is stored in the database for just the user who set it. You can simply abandon that user record. Create a new user record for the same person (the user ID will have to be different).

2. Using SQL Server Enterprise Manager, enter the database table named SystemUserData and find the record that shows a 0 or negative number for a columnwidth setting. Change it to 10.

 

by Administrator last modified 06/25/2007  EnergyCAP Enterprise Rel. 4.2 and UP

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