ADVANCING THE BASELINE YEAR
Cost avoidance reports and charts show the avoided cost and use for
the "performance" period vs. the "wasteful" baseline year. The
performance period is the months and years following the
implementation of energy (and perhaps...
Please see KB article
https://support.energycap.com/index.php?/Knowledgebase/Article/View/149/0/ec-enterprise-duplicate-commodities-and-or-observation-types
[https://support.energycap.com/index.php?/Knowledgebase/Article/View/149/0/ec-enterprise-duplicate...
EXTERNAL HELP RESOURCES
It is not the scope of our Support team to train and support EnergyCAP
users on basic functionality of Excel's Power Pivot. Use of Report
Designer comes with the presupposition that EnergyCAP users are
comfortable working with the...
ISSUE - When I open EnergyCAP Enterprise I am getting a message -
"There is an error with your Catalog Service URL"
RESOLUTION - There was a Customer Service Message (CSM) that was
emailed out on 03/03/2015 and an updated one on 03/20/2015 advising...
ENERGYCAP ENTERPRISE: CUSTOM SPREADSHEET ISSUES/FIXES
*BILLING PERIOD FILTER OPTIONS MISSING:
ISSUE: Some reports and/or Custom Spreadsheets in EnergyCAP
Enterprise Rel. 4.3 and previous don't show billing period filter
options for "last month," ...
ISSUE: When upgrading the database, you receive an error 'Cannot
insert duplicate key row in object'dbo.ComputedUnitSystem' with unique
index 'AK1ComputedUnitSystem'.
RESOLUTION: This error is caused by duplicates in your common unit
for either Hot Wate...
ActiveX installation for viewing EnergyCAP Web Release web reports
New 6.2 Custom Spreadsheet XML