Latest Updates
EnergyCAP support has a new look!
Posted by Becky Gruber on 16 February 2022 04:46 PM

EnergyCAP support has a new look and new location! The next time you have an application or Bill CAPture support request, check out and submit through our new, simplified forms! Our new system leverages email-based correspondence, which allows us to now include the original submission and all replies in our responses.

In the coming weeks, we will be finalizing this transition and updating the link within the application to direct to the new forms.

In the meantime, support staff will transition any tickets entered to to the new system.

To ensure you receive correspondence from the new system, make sure to add, and to your email address book.

** Only applicable to "Support - USA" and "Bill CAPture" - additional information to come for "Support - Canada" tickets.

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