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ADVANCING THE BASELINE YEAR Cost avoidance reports and charts show the avoided cost and use for the "performance" period vs. the "wasteful" baseline year. The performance period is the months and years following the implementation of energy (and perhaps...
EXTERNAL HELP RESOURCES It is not the scope of our Support team to train and support EnergyCAP users on basic functionality of Excel's Power Pivot. Use of Report Designer comes with the presupposition that EnergyCAP users are comfortable working with the...
ISSUE: When using EnergyCAP in my web browser, the login screen is not loading. This is due to Adobe Flash plugin being disabled through your web browser's update (EnergyCAP requires the Adobe Flash plugin to be enabled). Please see the possible options b...
Download of the Windows Clean-up Installer.
ISSUE: EnergyCAP Online won't run on my iOS (iPad/iPhone), Android device, or other mobile device. SOLUTION: Most mobile devices do not natively support Flash Player. Since EnergyCAP Online is Flash-based, you will not be able to natively access the ...
EnergyCAP Professional Reports Fail Due to Database Connection Errors ISSUE: I can access data in EnergyCAP Professional but when I try to run any report I receive an error concerning Database Connection failure. SOLUTION: This can occur when Energy C...
Below is the direct link to download the install file for Pro Desktop 2011. http://www2.energycap.com/pro_desktop/SetupPro2011.exe [http://www2.energycap.com/pro_desktop/SetupPro2011.exe] Please contact Support at http://support.energycap.com [http://...
cap07FixPro05.zip file for updating CAP report in PRO 2005
ISSUE: My gas accounts used to be billed in CCF. All historical bills, including the baseline year, were entered in units of CCF. I now have a new vendor and the billing units are dekatherm. SOLUTION: There is no simple response to this issue. There are...
File required for running EC PRO 2005 reports (see Knowledgebase for more information)
WHY DO I WANT TO USE THE ENERGY STAR SUBMITTAL SERVICE IN ENERGYCAP PROFESSIONAL? The ENERGY STAR submittal service in EnergyCAP Pro enables a user to submit building data to ENERGY STAR through EnergyCAP and obtain a rating. The rating is a compar...
Information on monthly weather data import via the EnergyCAP Weather Subscription Service.
Sample login information from client welcome e-mail. Demonstrates how to access the EPA's Portfolio Manager to view client EnergyCAP data.
PDF file of instructions for ENERGY STAR and Weather import in EnergyCAP Professional 2011