Knowledgebase: EC Enterprise
EC Enterprise - Executing Calculate Savings over Rich Client
Posted by Tina Stoner, Last modified by Joel Brickell on 10 July 2015 01:05 PM

Issue: Executing Calculating Savings does not run on all my meters.

Solution: This is a workaround for now. This issue will be repaired in the next build/version.

For now, if your meter(s) do not update after running Calculate savings, you will have to go to each meter and run it manually.

 

  1. Go to the meter that is showing on the graphs.

  2. Go to the Cost Avoidance on the top menu bar and select Calculate Savings.

  3. Select the Filter to be that Meter/Account. Remove the check mark for Limit Processing to most recent two bills.

  4. Than select Calc Savings - the process will run.

  5. Afterwards go to the account/meter and hit the refresh button in the top right and the numbers and graphs should now populate.


Created/edited by Tina White & Joel Brickell 06/02/2009  Application: EnergyCAP Enterprise Release 6.0

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