Knowledgebase: EC Enterprise
ECO - Receiving Error Message When Attempting to Update Validation Code
Posted by Josh Berkheimer, Last modified by Joel Brickell on 12 July 2017 09:28 AM

Issue: When attempting to update my validation code in EnergyCAP Online, I'm receiving an "Oops! Something didn't work right." error message.

Solution: Be sure the user role of the login you're using when updating the validation code is the  "Administrator - Full Access" role that is pre-populated by EnergyCAP.

Other user roles, whether they're created by the client or EnergyCAP-created, may not have the proper permissions to update the code correctly.

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: