Knowledgebase: EC Enterprise
EC Enterprise: Can't run EnergyCAP reports via Citrix
Posted by - NA -, Last modified by Joel Brickell on 10 July 2015 12:36 PM

Symptom: User in a Citrix environment can't run EnergyCAP reports.

Resolution: Probably Active Directory is being used. Either uncheck the Active Directory check box in EnergyCAP (Setup/Users; select User and right-click to select User Properties; General tab) for that user, OR upgrade to EnergyCAP version 5.0.

EnergyCAP Enterprise Rel. 4.x (Citrix)

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