Knowledgebase: EC Professional
EC Pro: Error Messages when trying to submit for Weather Data
Posted by Joel Brickell, Last modified by Joel Brickell on 09 July 2012 04:48 PM

EC Pro - When I submit for my weather stations from the web, I am getting an HTTP error messages and to contact my technical support.

 

 

 

Solutions:

 1. Your firewall may be blocking the URL we use to get our weather data.  Check with your IT group and have them add an exception for *.energycap.com into the firewall/proxy server.


2. Check with your IT group to see if they are using a proxy server. If so, they need to open http pass through on the server.

 

Created By: Joel Brickell 11/30/2011 EnergyCAP Professional

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