Knowledgebase: EC Enterprise
EC Enterprise : Can't Import Custom Spreadsheet .xml
Posted by - NA -, Last modified by Joel Brickell on 10 July 2015 12:35 PM


Symptom: User can't import xml file from local drive or citrix drives.

Resolution: Probably Active Directory is being used. Either uncheck the Active Directory check box in EnergyCAP (Setup/Users; select User and right-click to select User Properties; General tab) for that user or upgrade to EnergyCAP version 5.0.


EnergyCAP Enterprise Rel. 4.x (Citrix)

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